Customer Service Representative (English and French)
pozíció
Szeretnél:
Here is a glimpse of what you’ll do:
- Ensure excellent customer service throughout company processes to maintain high customer satisfaction
- Act as a key liaison between customers and internal departments (Sales, Production, Logistics)
- Serve as the first point of contact for customers, handling daily business-related inquiries
- Respond to product- and order-related questions, providing information on products, delivery times, and technical details
- Handle administrative tasks, including order entry in Oracle and support with weekly reporting and analysis
- Participate in relevant trade shows
BASELINE SUCCESS FACTOR
- Planned and structured approach
- Team player/collaborative
- Cross functional thinking
- Ability to lead problem solving and continuous improvement teams
- Team oriented with assertiveness ability
- Good written and verbal communication skills to interact with peers and customers in a positive, cooperative way and maintain
We will like you if you have:
- You’re fluent in English and French (any other language would be an advantage).
- You’re familiar with MS Office programs (Outlook, Word, Excel and PowerPoint)
- You’re an extroverted, initiative, collaborative person who is able to prioritize and complete tasks in a timely manner
- You have outstanding relationship building skills and commercial flair
- You’re administratively accurate and efficient
- Commercial background is an advantage

